Difficult conversations at work can be highly destructive, both for the people involved and for the life and work of the organisation to which they belong. Handling a conflict of views, saying something critical, resolving divided loyalties, responding to pressure - if these are not dealt with effectively, both morale and task achievement inevitably suffer...
LET'S TALK is an immensely useful guide to honing innate skills in students and professionals to better prepare them for the business world. Such polishing helps young executives to cope with difficult people and situations in a new work environment, and better appreciate the culture and colleagues they work with. The techniques presented here derive from the author's own work experiences in India. This book offers: • Powerful negotiation techniques for success in every workplace situation • ..
This book is aimed at all language teachers who wish to adopt a communicative approach to teaching. It shows teachers how to practise this way of teaching with the course materials and course organisation already available to them and gives concrete examples of teaching material in English, French and German...
Highlights of the CD: System Requirements:
PowerPoint slide show on webwriting basics MS Word or compatible software
Editing exercises to develop concise, readable text CD-ROM drive
Scores of links to relevant websites Microsoft Windows 95, 98, ME, 2000, XP, or NT4
From blogs to corporate sites-write Web copy that works Hundreds of books ..
Without proper training, lots of people find it quite hard to cope with basic business letter-writing Intended for absolute beginners, this book uses fictional characters in a typical business setting to contrast the right and wrong ways to go about things. Taking nothing for granted, the book shows how to plan a letter, how to write and answer complaints, standard letters. personal letters, job applications, letters overseas. and a variety of routine and tricky letters. Good , bad and middling ..
It is becoming extremely important for business executives to know how to conduct themselves in a business environment
This book covers every aspect of business etiquette:
- It explains the importance of the first impression
- It tells you on what you should wear and when
- It: explains how you should introduce yourself and others
- It helps you to decipher body language
- It details the niceties of office etiquette
- It unravels the mystery of the art of fine dining
- It tells you how y..
When you want to write a business letter, but don't know what to say ...
When you don't have time, but have to get it done - now ...
When you're too busy to even think about that letter ...
... you need Business Letters For Busy People. Now revised and expanded, this handy quick-reference guide not only tells you how to write most types of business letters, it offers you samples that you can use right now. Effective formats can be copied, modified and customized - so you can get your letters ..
This text provides comprehensive coverage of all the topics encompassing the curriculum of the Business Communication course being offered across the country, providing insights into various aspects of communication in the Indian scenario.
With its up-to-date coverage and practical orientation, the book introduces students to the key concepts of business communication, helping them at the same time to develop essential skills associated with it.
- Covers all important topics conc..
Business Communication: Concepts & Applications in an Electronic Age is a process-oriented reader of short, varied, up-to-date articles from leading business communication authorities in business, government, and academia. The text helps students hone their writing skills in a format that allows selective instruction and maximum flexibility.
The anthology has been extensively revised and updated; it includes topics that instructors have been unable to find in longer texts. Each article cove..
This collection of cases cover formal and informal communication practices in a wide variety of organizational topics and processes, offering students the opportunity to apply their knowledge of organizational and business communication to analyze vital organizational issues and dilemmas. As a significant feature, an introductory case with margin notes provides a sample of how to read and analyze a case study.
Each section begins with an introductory briefing paper, framing the central concepts..
Effective communication in the workplace is necessary for the delivery of successful organisational strategy and change, employee commitment, and ultimately competitive advantage. It has become an increasing responsibility of every HR professional. The ability of the organisation to engage stakeholders through excellent communication strategy and action is now an essential competence. Without it the chances of the organisation ever achieving its strategic objectives are reduced. So its presence ..
How to write model letters, memos, e-mails, proposals, reports, sales letters and press releases. In this straightforward and practical book Patrick Forsyth shares his expertise on how to define your message clearly and present it powerfully and persuasively. you'll get what you need more often, and with more certainty. Use the advice from this book to achieve results and make an outstanding in your workplace.
Table of Contents of 'Communication In Organizations' By Dalmar Fisher
PART 1 Understanding and Improving Organizational
Chapter 1 Diagnosing Communication in Organizations 2
Definitions: Communication and Organizational Communication 4
A Situation: Pam Gale and Chuck Carlada &nbs..
All studies of managers at work seem to agree that they spend more time communicating with people than on any other single activity. Thus an improvement in communication is likely to produce a significant increase in total management effectiveness. The skill of communicating is rarely an inherited gift. Fortunately, most managers can develop the ability. It needs hard work and practice, based on an understanding of the relevant techniques. This book incorporates material tested in seminars throu..
Everyone who has had to deal with irate, rude, impatient or aggressive people in the workplace will welcome this book. Dealing with Difficult People offers detailed, proven strategies for handling stressful situations calmly and professionally. Discover the root causes of poor communication and learn how to deal with the most common personality conflicts and improve your own people skills so that you work better with others.
Completely updated and revised, this international bestseller outlin..
A bargain, a valuable resource. Easy to read and follow. A book that every practitioner and every graduating student of public relations should have. Lesly's Handbook has much to offer any corporation, any governing body,.any cause. It is all encompassing and lucidly written. A most valuable and comprehensive reference. Philip Lesly is one of the great thinkers in PR and his book reflects this. Lesly's Handbook offers the latest and best idea? and thinking from the leaders in public relations...
It doesn't matter whether you are a 5-person team or a 50,000 person enterprise. When it comes to collaboration, the same rules apply: the more you share the more your knowledge is worth; understanding your team member's " local context" is critical; and technology wrongly gets most of the attention. Mr. Coleman's 20 years of research and experience allows him to take a holistic approach to collaboration, looking at people, process and technology, which are the way the book is organize..
In Effective Communication John Adair, Britain's foremost expert on leadership training, will tell you everything you need to know to enable you to: Use words to their maximum effectiveness in order to persuade and really be heard Train yourself to hear what other people are actually saying Construct your presentations and correspondence to get across what you want to say in the clearest manner Improve your assimilation and understanding of the thousands of words you have to read every day..
Speaking in front of other people can be a real worry if you haven't had a lot of practice. Even if you know your stuff, it can be hard to get everything together in time, look confident, speak clearly, and get your message across well...
For all speakers, improve your presentation in two easy steps - guaranteed (Tip 10), the best format for your presentation (Tip 1), the four-step process used by the pros to properly handle questions (Tip 8), the "After Action Report" and "Pre-Presentation Checklist" -what they ore and why you need them (Tip 13), and more...
"Public speaking always involves a few surprises. There are lines that work, phrases that don't, and those times when your material resonates so well you're taken by surprise." Senior executives, professionals, politicians, entrepreneurs, and educators are increasingly being evaluated by how well they speak. They are judged on their presentation skills, their body language, and the confidence they exude. In today's communication-obsessed age, the ability to address others effectively h..
English being the language spoken in most of the countries of the world, its use is widespread in business and commerce. This book is a comprehensive guide on business English and a must for students specially from science and management disciplines, business professionals and people in the corporates. From business vocabulary, language usage and letter writing to developing oral communication including telephone etiquette, and leadership skills, this 'book offers practical guidelines along with..
Do your sentences run longer than a page of this book? Or do they hang in the air, waiting for a subject, an object or some punctuation to finish them off? This easy-to-use guide to sentence writing not only teaches you how to overcome runons and sentence fragments but an of the sentence construction obstacles encountered by anyone who needs to master (or remaster) the English language ... without making you do a single dreaded diagram! You'll learn a sentence-combining approach to writing that..
Have you ever ...
Been caught off guard in a meeting?
Been stumped by a query in a sales call?
Suffered an embarrassing silence in a job interview?
Thought of the perfect response after the conversation?
In business, in community affairs, at home .. .learn to think and speak on your feet, to respond appropriately and confidently, every time:
- Answer impressively, even if you don't know the answer
- Polish your delivery so you can tackle tough questions head on
- Say it's none of your bu..
All studies of managers at work seem to agree that they spend more time communicating with people than on any- other single activity. Thus an improvement in communication is likely to produce a significant increase in total management effectiveness. The skill of communicating is rarely an inherited gift. Fortunately, most managers can develop the ability. It needs hard work and practice, based on an understanding of the relevant techniques. ..
It's said that when you buy a house the three most important things are location, location and location. It's a similar story when you're putting together a presentation, where the three most important things are preparation, preparation and preparation.
Finding sufficient time for preparation can be a challenge for many busy people in business today. But it pays off - not just for you but for your audience too.
Being clear about what you're intending to achieve is essential for success. Do yo..
•Their names come up in conversation ... for all the right reasons •They attract opportunities ... the right sort •They earn more money ... and it isn't a struggle Key People of Influence also have more fun. They get invited on trips away, people buy them dinner, they are treated with respect and others listen when they speak. You may think it takes years, or even decades, to become a Key Person of Influence-this book shows, nothing could be further from the truth...
Do you hesitate talking with other people about your business? Are you fearful of stumbling over your words, freezing up or sticking your foot in your mouth? Confident Conversations is the first book ever to deal with real world 'on the street' conversations that happen every day. Turn your fear into confidence and learn how to: eliminate the fear of rejection
build rapport immediately with others
ask questions, don't just answer them
become the greatest cold contacter in the world
This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles-and teaches you the critical listening and questioning skills you need to get ahead. Whether you '..
Did you have a favorite neighborhood activity when you were growing up? Something the local kids gathered to play or participate in. In my neighborhood, it was street hockey. We would play every night during the week and twice on the weekends. There was never a question of whether or not we would play, just how many kids would participate. I would like you to think of your favorite game or activity for just a moment. Recall what a fun part of your life it was growing up, as I would like to stir..
Summary of 'Start-Up Sutra What The Angels Wont Tell You About Business And Life' By Rohit Prasad
An entrepreneur is someone who stands up to the universe, to all that has come before, and says, I can know your essence, I will change your expr..
From the Backcover of 'Albert Einstein - A Biography' By Alice Calaprice
Albert Einstein was named 'Person of the Century' and remains one of the most famous scientists in, world history. But what was he really like, as a person?
Summary of 'Eat & Run - My Unlikely Journey To Ultramarathon Greatness' By Scott Jurek And Steve Friedman
'What a triumph - both Scott Jurek's life and this one-of-a-kind book. I've seen Scott in action as he defies unimaginable..