Refund | Cancellation

 

Orders can be cancelled / refund issued / products returned in the following cases :

1. You placed a wrong order and your order has not been shipped you can cancel your order and claim full refund.

2. The products received are not the ones you ordered - you must notify us by email of wrong products within 3 days after delivery. 

    You can return the products and claim full refund.

3. Product received is in damaged condition : you must inform us by email within 48 hours of delivery and we will exchange the products 

    or issue a refund. 

4. In case of  manufacturing defects e.g white pages or missing pages in books etc you can notify us within 2 weeks by email. 

    Such products will be exchanged or refund issued in case exchange is not possible. 

    Products damaged by mishandling by the customer shall not be returned. 

    Please note that customer satisfaction  and convenience is our priority and we

    will therefore try  to make this process as hassle free as possible.  

     Please use the following form for product returns or refund : Return Form